Thank you for shopping with Panteli Living. We hope that you're pleased with your order.

Our returns policy means that you can shop with peace of mind, therefore if for any reason you are not satisfied with your purchase, you can return your goods within 14 days of receipt and we will be happy to offer you an exchange or a refund excluding the original cost of delivery. This is on condition that the products are returned complete, in perfect condition, unused and with the original inner and outer packaging.
You will be responsible for paying the cost of the return.

To begin a return or exchange, please contact our customer care team at with your order number and details of the item(s) you wish to return.
Our team will then assist you with arranging your return. We can provide a tracked returns label for your order, the cost of which will be deducted from your refund, or you may arrange your own return shipment using a tracked delivery service of your choice.
Please ensure all returns are sent using a tracked service and retain your proof of postage until your return has been received and processed.

Please note that all returned items must be sent using a tracked service, and we recommend retaining your proof of postage until your return has been processed.

Once your returned item(s) have been received and verified by our team, your refund, exchange, or store credit will be processed accordingly.